Shipping Policy
$10 Flat Rate Shipping
Any orders that select $10 flat rate shipping will be shipped the most economical way possible. Flat rate shipping orders do not qualify for Priority or Expedited shipping. If you are placing a large order and need expedited shipping, please contact us prior to completing your purchase so that we may try to accommodate your requests.
Order Processing
To estimate when your shipment will arrive, add the selected items to your cart, enter your zip code, and click the 'Quote Shipping' button. Your order will be shipped on or before the date used to calculate those scheduled delivery dates. This is usually the same day you placed your order, if placed before 1 PM CST. The daily cut-off time varies with order volume. The following problems may sometimes occur:
Payment problems
Payment processing issues may delay the shipment of your order until we contact you for a resolution Please make sure to provide your best contact information,
Address problems
We attempt to validate all shipping addresses with third party databases provided by the USPS and others to ensure on-time delivery. If we cannot validate your shipping address, we hold your order until we can do so. We want to ensure we are shipping to a correct address before the package leaves our facility. We will attempt to contact you immediately.
Inventory problems
We make great efforts to keep our inventory figures accurate on our website so that you never are able to purchase stock that we do not have. Unfortunately, we cannot prevent the occasional inaccuracy. We will attempt to contact you by phone and email if this happens with your order. If we are unable to reach you, your order will be placed on hold for up to one business day while we wait for a response and resolution. At the end of this period, if we have not heard from you we will remove the oversold item(s) from your order and ship the remaining items.
Shipping Prices
If you need your order sooner that $10 flat rate shipping option, please select Priority Mail To calculate your shipping charges simply add the items you are interested in purchasing to your shopping cart. On the cart page, provide your country, state and postal code, and click the 'Quote Shipping' button. Our shipping prices are based on our discounted carrier rates, varying with the size and weight of your order, as well as the distance from our distribution facility to your delivery address.
Available Shipping Methods
USPS Priority Mail is available for smaller orders which fall under certain size, weight and cost limits. USPS has attractive pricing for these smaller orders and attempts to deliver in 1-3 transit days, although the transit times are not guaranteed. If you need your shipment delivery guaranteed by a certain date, you should pick an upgraded shipping option.
UPS SmartPost is a great low-cost shipping option for lightweight residential orders, P.O. Boxes, military APO, FPO and DPO destinations. SmartPost shipments are transported by FedEx to your local USPS location who in turn makes the final delivery. Be aware that SmartPost shipment delivery dates are not guaranteed, and are typically between 3 and 8 transit days from the time of shipment. If you need your shipment delivery guaranteed by a certain date, you should pick an upgraded shipping option.
UPS Ground shipments to commercial and residential addresses, respectively, are available at our discounted rates. We do our best to get the best shipping prices to you, and pass any and all discounts down to you for the best rates possible. UPS transit times are quoted by our website for UPS Ground. About 1-3% of shipments are delayed in transit by UPS. Any delay caused by weather, "Acts of God", natural disasters, or war are not covered by their guarantees.
***We do not offer international shipping***